Domestic Shipping

We offer free shipping for all orders within India. Domestic orders are shipped anywhere within 15-17 business days (subject to COVID).  Usually orders are shipped much quicker but this is a just-in-case. We keep all our customers updated regardless!

International Shipping

Currently, we do not offer international shipping online at the moment via our website, however you can still DM us on Instagram to place any international orders :)

Cancellations

In case you would like to cancel your order for any reason, please get in touch with us within 24 hours of placing your order via email at info.east14@gmail.com

Returns

Any returns due to slight differences in shade or textures of the product as compared to the images online will not be accepted do to the nature of our processes used - no two garments can be produced the exact same. However, although we do go through thorough quality checks, if you may still have received a damaged product please do get in touch with us within 24 hours of your shipment’s arrival. If you would like to exchange our products for a different size, please get in touch with us via email or Whatsapp us at +91 9769461338 within 2 days of receiving your order and we will help you with any questions you may have and will provide you with the same product of the size you would prefer.

If the product seems to have been used, damaged, or altered by the customer, East14 reserves the right to refuse returns. Any personalised or made to order garments will not be exchanged or refunded.